Privacy policy

Privacy policy

At Gallagher Hotels (Jackson’s) Pty Ltd, we are committed to safeguarding the privacy of the personal information of our users. In this privacy policy, “us”, “we”, “our”, “Jacksons on George” or “Gallagher Hotels” means Gallagher Hotels (Jackson’s) Pty Ltd.

We manage your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).

This privacy policy applies to all personal information provided to us and all personal information stored on the Jacksons on George website at www.jacksonsongeorge.com.au (“Website“) and functionality, services and content owned or operated by us. By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this privacy policy.

We may change our privacy policy from time to time by publishing changes to it on the Website. We encourage you to check the Website periodically to ensure that you are aware of our current privacy policy.

How Personal Information is Collected

We collect personal information directly from you in a number of ways such as our Website, bookings, mailing lists, visiting the venue, loyalty programmes, events, surveys, employment applications and social media. The personal information may include details such as your name, address, email, age, phone number and payment details.

How We Use and Disclose Information

We generally collect and use personal information to provide hospitality services, interact with you in relation to our services at Jacksons on George and to manage our business. We will not disclose information that personally identifies you to any third party other than as set out in this privacy policy. We will not use or disclose your personal information unless the use or disclosure is authorised under the Privacy Act.

Access to Your Personal Information

You are entitled to access and correct the personal information that we hold about you. If you wish to access your personal information held by us, you may contact us at jacksons@gallagherhotels.com.au. This will be subject to any exemptions allowed under the Privacy Act. We will endeavour to respond to your request in a timely manner.

Your Consent

By using this Website, you consent to the collection, storage, use and dissemination of your personal information in accordance with this privacy policy and as otherwise permitted under the Privacy Act.

Cookies

Like most services, we use cookies and similar technologies, including:

  • Cookies: Data files placed on your device or computer and often include an anonymous unique identifier.
  • Log files: Track actions occurring on our Website.
  • Web beacons, tags and pixels: Electronic files used to record information about how you browse our Website.

We use the term “cookies” throughout this privacy policy to cover all these technologies.

How We Use Cookies and Similar Technologies

  1. Necessary cookies: Allow us to operate our Website and enable you to use its features.
  2. Preference cookies: Remember choices you make, such as language preferences.
  3. Statistics cookies: Help us analyse how visitors interact with our Website.
  4. Marketing cookies: Track visitors and serve relevant advertisements.

What Information We Collect Through Cookies

  1. Information about how you access our platforms and services, including device type, operating system, browser, IP address, URLs, and interactions.
  2. Unique identifiers such as IP addresses, cookie IDs, MAC addresses, and advertising IDs.
  3. Your choices regarding cookies and tracking technologies.

You can manage your cookie settings through your browser or mobile device. For example, to opt-out of Google Analytics tracking, visit https://tools.google.com/dlpage/gaoptout.

Complaints

If you have any questions or complaints about how we handle your personal information, please email us at jacksons@gallagherhotels.com.au. We will investigate and respond in a timely and appropriate manner. If you are not satisfied with the outcome, you may contact the relevant privacy regulator in your jurisdiction.

Contact Us

Please contact us if you have any questions about our privacy policy: jacksons@gallagherhotels.com.au